FAQs

What is The Pampered Owl all about?

We turn lava stones into beautiful hand-painted pieces of art for meditation, practicing gratitude, mindfulness, inspiration, encouragement, and enjoyment.  We are a family-run business and treat each piece with care and pride.

 

Do I have to meditate in order to enjoy these stones?

Absolutely not.  You can enjoy them in any way you like.  In fact, most of our customers use them as unique gifts for friends and family.

 

What kind of stones are they?

These are basalt lava rocks that have been shaped and polished into gorgeous stones.  We then hand-paint each one with our designs, and seal them for protection.

 

Are these painted in the U.S or outsourced?

We are a family-run business and hand-paint each and every stone ourselves, right here in the U.S!

 

Does my purchase include a gift box?

Each beautiful stone includes a padded gift box with elastic loop tie and pretty drawstring bag.  Perfect as a gift for yourself or others!

 

Does my stone come with a display stand?

Yes!  All of our large round stones now comes with a wooden display stand at no additional charge.

 

Where do you ship?

Currently, we are only shipping within the domestic United States (50 states).  We are not yet shipping internationally but this could change in the future.

 

What is the Warranty on the stones?

ANY REASON GUARANTEE: Our products carry a 30-day money back guarantee of purchase price for any reason.  Your satisfaction is of the utmost importance to us.  If you're not happy, return the stone and we will refund your purchase price, no questions asked!

(NEW!) REPLACEMENT GUARANTEE: Our products carry a 1 year replacement warranty.  Should your stone break, or the design wears off through normal wear and tear, we will replace the stone at no charge to you!

FILE A CLAIM:  Please contact us at support@thepamperedowl.com to start the process.